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FAQ

What is your Return Policy?
All returns are honored up to 30 days of the original purchase date, and must be returned in New Condition (not worn, or washed) For Exchanges of an item include $6 check/Money Order to cover the cost of shipping and handling and an indication of new size/shirt.

Mail all returns/exchanges to: Super Gnarly Industries 17850 Sandy Creek Valley Road Watertown, New York 13601

Presale tickets cannot be returned or exchanged.

How does a presale ticket work? Will it get mailed to me?

A presale ticket works on a "will call" basis. After you purchase your ticket, your ticket doesn't get mailed to you. Instead, your ticket will be waiting for you at the door the day of the event. Be sure to bring an ID and your payment receipt. If the name of the purchaser is different from the name of the person using a ticket please state the correct name at the door and bring along the payment receipt.

What forms of payment do you accept?

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.